Baldrige Assessment

• Training – Learn how to understand the criteria in plain English in this 1, 2, or 3 day program that has been conducted all over the world in over 60 organizations.
• Consulting – Facilitation of planning sessions to integrate the Baldrige model in the operation of your organization
• Application writing – Learn the secrets of creating an award winning state or national application, and preparing for a site visit.

In a recent training session for Examiners for the New Zealand Business Excellence Award, 30/30 attendees rated Mr. Brown "Excellent" and quotes like the one below were typical:

"Mark was one of the most effective trainers I've experienced.  His first-hand knowledge of government and business organizations provided real examples of how to apply the Baldrige principals."  NZBEF Training, July, 2005.